Privacy statement

 Version: March 2018 - version 1.1

We respect the privacy of visitors to our website and ensure that the personal information you provide is treated confidentially. How exactly we do this, and what personal data we collect from you for what purposes, can be read below.

The use of personal data

When using our website, we obtain certain data from you. This may include personal data. We only store and use personal data that is provided directly by you, in the context of the service you have requested (e.g. via the contact form or for the creation of an account), or which, when provided, it is clear that it will be provided to us for processing. We will not use your personal data for other purposes, unless you have given your prior consent or we are permitted or required to do so by law.

Purposes of use

In order to provide you with the best possible service, Park d'heule needs to store your personal data in certain cases. Park d'heule uses your personal data for:

• providing access to our website or applications; 
• the execution of agreements, transactions and services; 
• relationship management, including contacting you if you request it; 
• obtaining insight into the use of our website; 
• product and service development; 
• defining strategy and policy; 
• het interessanter maken van het internetaanbod middels het tonen van reclame welke aansluit bij uw belangstellingen;
• if necessary, tracing unlawful conduct in relation to Park d'heule, its relations and its employees. 

Description of personal data

Voor bovengenoemde doeleinden zullen wij de volgende persoonsgegevens van u verwerken:

• Name and address details; 
• gender; 
• e-mail address; 
• (mobile) phone number; 
• IP address; 
• technical browser information; 
• cookie ID; 
• click and surfing behaviour 

Retention periods

We will not retain your personal data for longer than is necessary to fulfil the purposes set out in this privacy and cookie statement.

Confidentiality & disclosure to third parties

We treat your personal data confidentially. We do not provide the personal data we collect through our website to third parties for their direct marketing purposes. Furthermore, we will not provide the data you provide to other parties, unless you have provided prior consent, it is necessary within the framework of the execution of the agreement or we are allowed or required to do so by law.

Data security

Park d'heule uses careful security procedures for the protection of processed data, among other things to prevent unauthorised access to these data. For example, we ensure that only the necessary persons have access to your data and that access to your personal data is protected.

Cookies

Cookies are used on this website to monitor website visits. Cookies are small information files that can be automatically stored on or read from your device (including a PC, tablet or smartphone) when you visit a website. This is done via the web browser on the device. The information a cookie obtains about your use of the website may be transferred to Park d'heule's own secure servers or those of a third party. On our website, cookies are used to:

• enable website functionalities and to protect the website (technical or functional cookies); 
• analyse the use of the website and improve the website on that basis (analytical cookies); 

Technical or functional cookies

The main purpose of cookies is to save you time and effort. For example, when you customise a web page to your personal preferences or when you navigate a website, thanks to cookies, the settings and preferences you have chosen are remembered for future use. When you visit the website again later, the previously entered data can be retrieved by the cookies, allowing you to easily use the website's features again as you previously set them.

Analytical cookies

In addition, statistics are used on this website cookies to help us understand the use of our website and the effectiveness of our campaigns.

Enabling and disabling cookies

You can choose whether or not to accept cookies. Most browsers automatically accept cookies, but you can usually change your browser settings to not accept cookies if you wish (check your browser help page for exact instructions). If you choose not to accept cookies, you may not be able to take full advantage of interactive features of this website or other sites you visit.

Deleting cookies

Most cookies have an expiry date. This means that they expire automatically after a certain period of time and no longer record data from your site visit. You can also choose to delete cookies manually before the expiry date. For more information on this, please consult your browser manual.

Links to third-party websites

Our internet pages contain links to other websites. This privacy and cookie statement does not apply to third-party websites linked to our website. We cannot guarantee that these third parties will handle your personal data reliably or securely. We therefore advise you to read the privacy policy of these websites before using them.

Your legal rights

You may ask Park d'heule for access to the data stored on you. You may also request Park d'heule to change, move, supplement or delete this data. You can do this by contacting us via the e-mail form, sending us an e-mail at info@parkdheule.be, or by contacting us by telephone at + 32 (0)59 33 28 29.

Changes to this privacy and cookie statement

We reserve the right to amend this privacy and cookie statement. Changes will be published on our website. It is therefore recommended that you consult this policy regularly so that you are aware of any changes.

Personal Data Authority

Of course, we are also happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you have the right to lodge a complaint with the Privacy Commission against our processing of your personal data.